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FAQs
How longs does it take to receive my product?
It takes about 2-4 business days for our product to be produced and sent out. Once shipped, generally It will deliver time 7-12 business days. Please note that during the holidays our production time may vary.
How much is shipping?
Standard shipping would charge A$6.99 for orders under $79.99. Free Shipping over A$79.99 Worldwide.
How will I know my order has shipped?
You will receive a shipping confirmation email once your order is ready to ship. Once you have received this email please allow 24-48 hours for your tracking number to update.
Where do you ship from?
We have different warehouses based on inventory. Usually, we ship from California, USA or Sydney, Australia.
Can I change the information of my order?
Please contact us via email within 24 hours of placing the order. Email: support@jessemade.au If the package has been sent, the address cannot be changed.